TikTok relies on AI for content moderation and lays off hundreds of employees

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TikTok relies on AI for content moderation and lays off hundreds of employees


Short video platform TikTok will rely more on artificial intelligence to control content in the future. As a result, several hundred content moderation workers are now losing their jobs, Reuters news agency reports.

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Parent company ByteDance has made it clear that the change will result in the loss of less than 500 jobs in Malaysia, compared to more than 700 previously reported. Employees reportedly learned about their dismissal via email on Wednesday. Reuters report With reference to two anonymous sources. TikTok confirmed the layoffs to the news agency. Several hundred thousand employees worldwide are affected by the layoffs. The reason for this is a change in approach to content moderation: TikTok has been repeatedly criticized for not adequately moderating content on its platform. The platform has also had to justify itself due to child protection violations. The short video service wants to rely more on AI to improve moderation in the future. However, human restraint has not been completely exhausted.

According to Reuters, the previous layoffs will not continue. More layoffs are planned next month. TikTok argues that it wants to strengthen its content moderation strategy through the layoffs. According to a spokesperson, 80 percent of the problematic content has already been automatically removed.

Malaysia – where TikTok is cutting jobs – is also pushing international technology companies to be more responsible. For example, operators of social media platforms must apply for an operating license. Its objective is to deal with cyber crimes. The country has recently seen a sharp increase in harmful content on social media and there have been calls for greater monitoring by operators.

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