On entering Mosos d’Squudra’s virtual commission Can help users MyAn agent of the body who will participate in thanks to artificial intelligence Consultation or proceduresWill report on procedures and, such as they were physical dependence, You will collect complaintsHe will do it 10 different languages (Among them, Catalan, Spanish, English, French, Italian, Portuguese, German, Chinese or Japanese).
This virtual auxiliary is the main novelty that Mosos will present to the Mobile World Congress from this week, as the Catalan Police has moved forward for L. Perodico. The Congress attendees can interact with this prototype at the Catalan police stand, as it will be done at the future virtual police station, and see the project functionality.
Mosos Virtual Police Station began to walk after receiving a budget of more than 10 million euros, designing telematic procedures, creating equipment for analyzing services offered by AI and making tools to develop cyber security tasks. At the moment, there is no commission calendar
MIA detects the language of the user, pays attention to the complaint, asks questions and sends all the information to this police unit
Unlike other virtual avatars, I have been built Thanks for the programming work done by a moso from the actual image of an agent of the body Out of the division of systems and telecommunications and through the center of telecommunication, the secretary of telecommunications and digital transforms has been supported, which is through the center of technologies of Generalitat information of Catalonia (CTTI).
In the statements of this newspaper L Inspector Tomus cippetThe heads of the system and telecommunications division highlight the importance of the user to fulfill a very realistic character when communicating with the police, as the confidence and quality of service in this way increases.
The assistant detects the language used by the citizen and interacts by image, voice and lesson to guarantee the total understanding. In the case of complaints, when the type of crime is faced, she asks relevant questions Better to collect more information And send the case to the specific police unit. In this way agents can know any details requested at this time and determine specific signals to start an investigation.

Mosos virtual assistant image / News
A mobile theft
An example of this project will be Theft of a mobile phone In which my brand is asking about the model, or if it has geolocation besides looking at the last place, in which it was seen. If it happens One Theft with violence Within a vehicle or campus, the complaint will be sent to the concerned unit within that police area. Once the conversation is finished, a document appears with complete conversation between the user and the assistant which must be validated with one digital signature And it matters exactly like a complaint filed with a physical police station.
Commissioner Mikel Engel Garcia Alvira emphasizes that the MIA will be the visible face of the virtual police station, which should guarantee users “closeness and prevention”
Mosos has worked with 12 different specialized crimes such as theft, robbery or real estate businesses in all the terms, among others, among others, in such a way that interaction with the user is easy and allows the system to update for the change of regulations. Kepat recalls that there are crimes that the laws actually do not allow aggression or sexual abuse, as the “human remedies” presented by agents in police stations guarantee the best attention to the victim on the face of these types of conditions that affect their privacy.
New crime
According to the Commissioner, Mia Future Virtual Police Station will have a visible face of Mosos, which is the “fundamental project” of the body. Mikel Engel Garcia AlviraThe head of the general police station of Catalan Police Information and Communication Technology, Users should guarantee “proximity and prevention”. Anyone can interact with them from home at any time, process procedures or complain after suffering from crime or if they are suffering, as with some cyber.
In this sense, the commissioner emphasizes that in this way the population is won in proximity and “whatever is happening, in the real time of” information, which is necessary to combat computer crimes. «The fight against this crime requires a change in mindset. We can’t address cyberwiches as physical», Garcia tells Alvira to L. Periodico and says that this type of crime affects any population profile, without discrimination at age or social level. In addition, he said that it is not necessary for the culprit to be physically close to the victim, so no one is safe from suffering from cyber crime.
He also believes that the virtual assistant presented in MWC can help in “restlessness of citizens at any time”. With more reliability than other systems, because this AI engine has been trained and Fed with Mosos’s police processes. “We have provided valuable information for us and we have explained to the algorithm how to offer it properly to offer a better service,” the Commissioner says that the project has highlighted the own work done by the system and telecom agents in the construction of the project.
It is one of the three proposals of Mosos in the virtual auxiliary MWC. Others have a hypercontaneted vehicle, A drone on the roofAnd an advanced data analysis system that allows you to cross all types of information for police intelligence information for the preparation of equipment against crime.
