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iCloud Private Relay in Safari failed for hours – no information from Apple

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Subscribers to Apple’s cloud package iCloud+ get access to a useful function: they can use the pseudo-VPN service iCloud Private Relay for apps and in the Safari browser Use on iPhone, iPad and Mac. This means that data traffic is routed over two hops so that servers can’t see which IP address the user has – even Apple shouldn’t be able to do that. The problem: If iCloud Private Relay fails, you can no longer surf or use apps. This is exactly what happened on Wednesday evening and lasted for several hours.

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However, it appears that only a portion of iCloud+ customers have been affected – and not across all platforms. But those affected were panicked, as has happened before is out of order And as X read it, a computer from the Mac & I editorial team was also affected. Apple itself did not provide any information about the problem and explained its System Status Website Happily “all systems go” – and retrospectively this is still the case. The direct impact of the problem was particularly evident in the Safari browser on the Mac (where other browsers such as Chrome or Firefox are not covered by iCloud Private Relay) and in Apple Mail.

It was no longer possible to access websites in Safari. After attempting to access a website, a message appeared stating that iCloud Private Relay could not be reached. The error was anything but informative: “The operation could not be completed. No such file or directory” (NSPOSIXErrorDomain:2)” There was no indication of what to do. The only thing that helped was turning on iCloud Private Relay in the iCloud menu in System Preferences to close. Particularly annoying: Along with the above error, Safari also loses the URL you entered. If you restart Safari, you may also lose the current tab.

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Since iCloud Private Relay, as mentioned, is also available on iPhone and iPad, reports came from these platforms as well. The message on X was, “Why is Safari not working?” Some people said they couldn’t access YouTube, but this was just the result of a failed pseudo-VPN. The failure on iPhone and iPad is even worse because when iCloud Private Relay is active, app traffic is routed entirely through it. However, there were hardly any reports of app failures, so it seems that the problem is between Safari and Apple’s servers. Apple Mail – on all platforms – had problems loading content in emails. Its traffic can also be redirected through iCloud Private Relay if desired.

The problem reappeared on Thursday morning: Safari opened websites as usual and the error did not occur. You can actually surf via iCloud Private Relay Via IP checking services Which can detect Apple’s network. The service also makes it possible to specify whether your own city or just your own country is broadcast.


(B.Sc.)

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