Doctolib wants to train AI model with unknown patient data

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Doctolib wants to train AI model with unknown patient data


The company Docolib, who was known for its appointment service, recently bought the AI-based answer machine Aaron.ai, now wants to use patient data for the training of AI model. To end this, the company has changed its data security declaration as to how netzpolitik.org saw.

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according to the report In addition to search data, medical information recorded by the user on appointment history, documents, medical notes and platforms, language records for training of AI models are also available. However, the user’s consent is required when using personal health data, As can be seen from data security declarationIf “no health data is affected”, doctolib “deserves you as a legal basis for data processing” entitled to you for interest.



Remove from Doctolib's data security declaration

Doctolib requires data for (ITS) AI models.

(Image: Docotlib)

More and more companies are planning AI training with patient data, Medatixx provides discounts to doctors if they provide data from the practical administrative system. Big tech like Openai, Microsoft, Meta and Google is also interested in health data to train their AI models.

In addition to self-developed AI models, doctolib “proven technologies” such as whisper (speech-to-text-to-spect) and GPT-4O (Text-to-Sumri) also depends on openiIII, it also says to the company Heise is on request to online. The AI ​​model will only be “trained and further developed and further develop” will be developed “after consent with anonymous data”. In addition, the company promises to strictly inspect the data protection guidelines and only wants to store data on the server in Europe.

Meanwhile, Dokolib has 80 million users across Europe and announced the introduction of an electronic patient file for France, which is considered possible competition for the state version, “Mon Espace Sant”. Huffington Post reported at late 2024In Germany, doctolib, who originally comes from France, is also broad. Medical practices often offer appointments only through doctolib.

On the occasion of European Data Protection Day, Hessian Data Protection Officer Alexander Ronagel also appealed for “or not want to go”. According to Roonagel, using an app with compulsion to disclose personal information is not compatible with general data security regulation. He does not support an appointment with AI Chat Bot.

Demand for proposals such as Dokolib, which already has a history of data security, is in favor of difficulty in honoring the doctor’s dates – especially for resident doctors. There are various reasons for this, such as lack of employees in medical practices. Only recently done Les Association of Statutory Health Insurance Companies published a survey: 42 percent of the legally insured persons believe that the waiting time for the doctor’s appointments has deteriorated in the last five years. 44 percent of the insured are also dissatisfied with the telephone access to medical practices. 3512 valid insured persons were interviewed from 05.03.2024 to 29 April 2024 between the ages of 18 and 80.

“For a better appointment, we propose a legal regulation, according to which all the doctors, similarly, do not now ask whether they do dating whether someone is private or legally insured.

In contrast to medical sheet Press spokespersons of the Federal Association of Legislative Health Insurance Physicians explain that Germany has a “low-verse therapy for medical care” in Germany with one billion doctors-patient contacts per year. Most of them should be treated in medical practices.


(Mac)

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