Court of appeal confirmation: Sky Hidden Termination Link very much

Pay TV provider Sky will have to make online announcements more easily accessible. Consumer advocates have achieved this decision of the Munich High Regional Court. The sky should violate the version, in order to threaten up to 250,000 euros or up to six months.

Since July 2022, a long -term loan providers have to be provided an end button online. The contract for streaming and CO should be canceled more easily since March 2022. However, some service providers, including Sky Germany, are still difficult. The Consumer Center of Northern Rhine-Westphalia has been processed against Pay TV station, which is successfully successfully before the District Court (LG) Munich I (AZ. 12 O 4127/23). Sky did not want to keep it with it. However, with its decision of March 21, the High Regional Court (OLG) Munich confirms the previous decision in large parts. Akash will have to improve and pay 260 euros consumer advocates with interest.

Stone of the Kick -Off: The termination button on the sky website was hidden behind a button, which was labeled in the bottom of the picture with the “inscription” show “. It appeared in the upper area of ​​the website. The inscription in a small and gray font under this 58 link was a button with “finished”, “imprint”, “contact”, “data security and cookies” and more.

The cancellation button is added in 2026

This design denies the requirements of Paragraph 312 BGB (Civil Code), according to which the termination button should be “immediately and easily accessible”, OLG (Az: Az: A: Az:: 6 u4336/23 EThe reference “hide forward further” does not complete, “because the user by this normal name does not easily reveal themselves, which is to be understood below”. The average consumer is unable to find a termination button without much effort. Unlike the district court, the appellant conducted the termination button, at least to click through it for adequate reading. OLG does not allow an amendment.

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Sky also asked Wow to log in to cancel his streaming service. According to the Federal Association of Consumer Centers (VZBV) trial, LG Munich I decided at the end of 2023 that the end of the online contracts through a termination and password without password should be directly possible on the provider’s website. On the other hand, Akash also went to the next example. In the future, a cancellation button will also be mandatory: Online contracts should be canceled by clicking within the cancellation period from June 2026. Consumer advocates want to inspect carefully whether companies are implementing new requirements correctly.

(DS)