Starting today, the state administration of North Rhine-Westphalia is using an administrative support system based on AI technology called “NRW.Genius”. The four-week testing phase will be used to determine how the technology can be used in the future. The ministry responsible for Homeland, Municipal Affairs, Construction and Digitalization has now announcedThe technology is primarily intended to help with time-consuming work, including summarizing documents and texts and preparing texts. The software also offers “research assistance with intelligent search functions”, a chat to interact with large language models (LLMs), and the ability to ask “questions about PDF documents”.
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The technology has been developed by the ministry in collaboration with state company IT.NRW North Rhine-Westphalia and IT services company Capgemini. It is based on “modern generative AI technologies”, including language models such as GPT-4O. To ensure data protection and data security, only publicly accessible documents will be used for text generation during the testing phase. These include documents of the legislative process. Those responsible speak of an unprecedented initiative that shows “how we can harness the potential of artificial intelligence to make public administration more efficient and citizen-friendly.”
The responsible minister, Ina Scharrenbach (CDU), is now talking about “the cornerstone for shaping the digital governance of tomorrow”. If technology enables administration to function more efficiently, the citizens will be the first to benefit. For example, for them, processing times for application processes may be accelerated. Your Ministry states that development takes place in close communication with employees. Testers are constantly available to contact people to answer questions, and feedback rounds and workshops are also planned.
(mho)
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